Amazing discounts on selected products up to 50% !
Welcome to Furniture Hardware Company
Your use of this website, your purchase of our products, or your use of our services means that you agree to comply with the following terms and conditions. Please read these terms carefully.
1. Use of the Site
1.1 The company reserves the right to refuse or cancel any order if there is suspicion of misuse or illegal activity.
2. Products and Inventory
2.1 All products displayed on the site are subject to availability and may be modified or discontinued without prior notice. 2.2 The company strives to provide accurate descriptions of products, but unintentional errors may occur.
3. Prices and Payment
3.1 Prices are clearly displayed on the site and include applicable taxes unless stated otherwise.
3.2 Full payment must be made when placing the order.
3.3 Only payment methods available on the site are accepted.
4. Shipping and Delivery
4.1 Orders are shipped to addresses provided by customers during the purchase process.
4.2 Shipping times may vary based on geographical location and product availability.
4.3 The company is not responsible for any delays caused by circumstances beyond its control, such as natural disasters or shipping company delays.
5. Return and Exchange Policy
5.1 Products can be returned within 14 days from the date of receipt, provided they are in their original condition and unused.
5.2 If the product is damaged or defective, the company will cover the return or replacement costs.
6. Warranty
6.1 The company provides a warranty for products against manufacturing defects.
6.2 The warranty does not cover damages resulting from misuse or improper installation.
7. Intellectual Property Rights
7.1 All content on the site, including text, images, and logos, is owned by the company and protected by intellectual property laws.
7.2 Copying or reusing any part of the site without prior written permission is prohibited.
8. Limitation of Liability
8.1 The company is not responsible for any indirect or incidental losses or damages resulting from the use of the site or products.
8.2 The company's maximum liability is limited to the amount paid by the customer.
9. Modifications to Terms and Conditions
9.1 The company reserves the right to modify these terms and conditions at any time without prior notice.
9.2 Customers will be informed of any significant changes via the website.
Terms and conditions
1. Warranty period:
1.1 The Warranty Includes all products sold through us.
1.2 the warranty period varies by product.
2. Scope of warranty:
2.1 the warranty covers defects caused by manufacturing or materials used.
2.2 the warranty includes repair, replacement or refund of the product, at the discretion of the company.
2.3 if the same product is not available for replacement, a replacement product with a similar value will be provided.
3. Exceptions:
The warranty does not cover the following cases:
3.1 damage caused by misuse, negligence, or improper installation.
3.2 damage caused by accidents, natural disasters, or unauthorized changes to the product.
3.3 natural wear caused by daily use.
3.4 products that have been repaired or modified by non-authorized bodies of the company.
3.5 commercial or industrial use of products intended for home use only.
4. How to order service under warranty:
4.1 to apply for a warranty repair or replacement, please follow these steps:
4.2 proof of purchase (original invoice) must be provided and the problem clarified.
4.3 you may be asked to deliver the product at the nearest branch or send it to the specified service center.
5. Customer rights:
5.1 the warranty does not affect the client's rights granted under local consumer protection laws.
5.2 the company is committed to resolve any complaint related to the product within a reasonable period of time.
6. Additional notes:
6.1 the products must be maintained and used in accordance with the attached instructions to ensure the continuation of the warranty.
6.2 the company reserves the right to refuse the warranty claim if it is proved that the product has been misused or neglected.
Warranty terms
We are glad to your inquiry for export orders
We are here to help you! If you have any queries or requests related to export, please feel free to contact us. Our dedicated team is ready to provide support and answer all your questions.
Contact the Export Department
+2 012 34567890
Export Department
export@elrowaad.co
We are here to help you as your partner at every step towards export success!
Furniture Hardware
El Rowad Furniture Hardware
We have 28 years of experience in the field of furniture accessories, and we always strive to provide the best to our customers through innovation and quality.
info@elrowaad.co
sales@elrowaad.co
+201234567890
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Branch Addresses
New Damietta,
In front of Al Maantiqah as Sinaiyyah
Damietta, Al Shahabeya,
Qism Damietta, Damietta Desert
Cairo, Gesr El Suez
Damietta, Port Said Road
Cairo, Giza
Alexandria, Next HCFI